Quick answers
Everything we get asked most. If your question isn't here, drop us a note.
Damma — ضمة — means "hug" in Arabic. We chose it because that's exactly what our products do: hug your food, gently and completely.
Email us via the Contact form with subject "Wholesale" — we work with concept stores, premium grocers, and sustainability-focused gift companies across the region.
We're sorry. Email us a photo via the Contact form within 30 days and we'll send a free replacement. We stand behind every Damma.
Yes. Damma is made from premium platinum-cured silicone — the same grade used in baby bottles and medical equipment. BPA-free, FDA-approved, completely safe in contact with hot or cold food.
Yes — top rack is best. Damma is also handwash-friendly with warm soapy water. The seal is designed to outlast thousands of wash cycles.
Absolutely. Damma is rated down to −40°C. The seal stays leak-proof through freeze cycles, and the silicone won't crack like plastic.
Yes, up to +220°C. We recommend opening the seal slightly before microwaving (steam needs somewhere to escape). Reheat leftovers, defrost frozen prep, no transfer needed.
Snacker (12 × 18.5 cm) — pocket-sized. Bowl Small / Stand Small (13 × 21 cm) — single portion. Bowl Big / Stand Big (17.5 × 27 cm) — family meals. Bowl shape is wide-mouth, Stand shape stands upright (great for marinades).
Three colors — Sand (warm cream), Sky Blue (soft pastel), and Clear. Every bundle ships in the color you select.
Lebanon and the GCC (UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman) plus Jordan and Egypt. We're slowly expanding — drop us a note via Contact if your country isn't listed yet.
Lebanon: $5 standard, free over $50. GCC: $15 standard. Jordan / Egypt: $10 standard. See Shipping & Returns for delivery times.
Same-day processing if you order before 2pm Beirut time. Lebanon delivery is 2-4 business days. GCC is 5-7 business days. Jordan / Egypt 4-6 business days.
Yes — within 30 days of delivery, in unused condition and original packaging. The customer covers return shipping unless the item arrived defective or damaged, in which case we replace it free.
Yes — Cash on Delivery is our default at launch across all our shipping countries. Card payments and digital wallets are coming soon.
Once dispatched you'll receive a tracking link by email. You can also see status in your account dashboard under Orders. If something looks off, email us and we'll dig in.
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